Delivery Information
Please take the time to read the following important delivery information and restrictions to our service, it will enable you to understand all the options available and quickly select the correct delivery method to suit.
Track your Order
We offer a fully integrated Track and Trace facility that connects to the Royal Mail and DPD Local websites allowing you to easily check on the progress of your order from dispatch through to delivery.
Leave safe or with a Neighbour
Due to the perishable nature of hampers, all our deliveries are sent with instructions to leave safe or with a neighbour if no-one is in. If this is not acceptable and you either prefer a signed for delivery or have additional instructions, please inform us via the “Additional Comment” text box provided when you place your order.
Non Delivery Areas
Due to the time constraints involved with the delivery of hampers, we are unable to deliver to the following postcodes:
- GY 1-9 (Guernsey)
- HS1 - HS9
- IV40, IV51, IV55-56
- JE 1-4 (Jersey)
- KA27 - KA28
- KW15 - KW17
- PA20, PA41-49, PA60-78
- PH42 - PH44
- ZE1 - ZE3
- IM1 - IM9 (Isle of Mann)
- TR21 - TR25
Scottish Deliveries
Due to the time constraints involved with the delivery of hampers, there are some limitations on our scheduled service throughout the following Scottish postcodes:
Scottish Highlands - 2 Day
(The following postcodes can only be delivered on a 2 day service)
AB31–AB38, AB41–AB56, FK17–19, IV1–IV28, IV30–IV39, IV52–IV54, IV60, KW1–KW14, PA21–PA40, PH15–PH50
Mainland UK - All Day
(The following postcodes can only be delivered on an all day service)
AB10–AB30, AB39, DD7–DD11, FK16, G63, G83–G84, PH3–PH12
Mainland UK - Before 12 noon
(The following postcodes can be delivered on an all day service or a pre 12 noon service)
DD1–DD6, DG1–DG16, EH1–EH55, FK1–FK15, G1–G62, G64–G82, KA1–KA26, KA29–KA30, KY1–KY16, ML1–ML12, PA1–PA19, PH1–PH2, PH13–PH14, TD1–TD15
| Postcode(s) | Delivery Time |
|---|
| Please Note * Represents a +1hr delivery window. |
| AB10–AB30 | Mainland UK - All Day |
| AB31–AB38 | Scottish Highlands - 2 Day |
| AB39 | Mainland UK - All Day |
| AB41–AB56 | Scottish Highlands - 2 Day |
| DD1–DD5 | Mainland UK - Before 10.30am (+1)* |
| DD6 | Mainland UK - Before 12noon |
| DD7–DD11 | Mainland UK - All Day |
| DG1–DG7 | Mainland UK - Before 10.30am |
| DG8–DG9 | Mainland UK - Before 12noon |
| DG10–DG16 | Mainland UK - Before 10.30am |
| EH1–EH17 | Mainland UK - Before 10.30am |
| EH18–EH19 | Mainland UK - Before 12noon |
| EH20 | Mainland UK - Before 10.30am |
| EH21–EH22 | Mainland UK - Before 12noon |
| EH23 | Mainland UK - Before 10.30am (+1)* |
| EH24–EH250 | Mainland UK - Before 12noon |
| EH26 | Mainland UK - Before 10.30am |
| EH27–EH290 | Mainland UK - Before 10.30am |
| EH30 | Mainland UK - Before 12noon |
| EH31–EH46* | Mainland UK - Before 10.30am (+1)* |
| EH47–EH54 | Mainland UK - Before 10.30am |
| EH55 | Mainland UK - Before 12noon |
| FK1–FK80 | Mainland UK - Before 10.30am |
| FK9–FK15 | Mainland UK - Before 10.30am (+1)* |
| FK16 | Mainland UK - All Day |
| FK17–19 | Scottish Highlands - 2 Day |
| G1–G620 | Mainland UK - Before 10.30am |
| G63 | Mainland UK - All Day |
| G64–G82 | Mainland UK - Before 10.30am |
| G83–G84 | Mainland UK - All Day |
| IV1–IV28 | Scottish Highlands - 2 Day |
| IV30–IV39 | Scottish Highlands - 2 Day |
| IV52–IV54 | Scottish Highlands - 2 Day |
| Postcode(s) | Delivery Time |
|---|
| Please Note * Represents a +1hr delivery window. |
| IV60 | Scottish Highlands - 2 Day |
| KA1–KA3 | Mainland UK - Before 10.30am |
| KA4–KA5* | Mainland UK - Before 10.30am (+1)* |
| KA6 | Mainland UK - Before 12noon |
| KA7–KA15 | Mainland UK - Before 10.30am |
| KA16–KA18 | Mainland UK - Before 10.30am (+1)* |
| KA19 | Mainland UK - Before 12noon |
| KA20–KA23 | Mainland UK - Before 10.30am (+1)* |
| KA24–KA25 | Mainland UK - Before 10.30am |
| KA26 | Mainland UK - Before 12noon |
| KA29–KA30 | Mainland UK - Before 10.30am (+1)* |
| KY1 | Mainland UK - Before 10.30am (+1)* |
| KY2–KY5 | Mainland UK - Before 10.30am |
| KY6–KY7 | Mainland UK - Before 10.30am (+1)* |
| KY8–KY10 | Mainland UK - Before 12noon |
| KY11–KY12 | Mainland UK - Before 10.30am |
| KY13 | Mainland UK - Before 10.30am (+1)* |
| KY14–KY16 | Mainland UK - Before 12noon |
| KW1–KW14 | Scottish Highlands - 2 Day |
| ML1–ML8 | Mainland UK - Before 10.30am |
| ML9–ML11 | Mainland UK - Before 10.30am (+1)* |
| ML12 | Mainland UK - Before 12noon |
| PA1–PA16 | Mainland UK - Before 10.30am |
| PA17–PA18 | Mainland UK - Before 10.30am (+1)* |
| PA19 | Mainland UK - Before 10.30am |
| PA21–PA40 | Scottish Highlands - 2 Day |
| PH1–PH2 | Mainland UK - Before 10.30am (+1)* |
| PH3–PH12 | Mainland UK - All Day |
| PH13–PH14 | Mainland UK - Before 10.30am (+1)* |
| PH15–PH50 | Scottish Highlands - 2 Day |
| TD1–TD90 | Mainland UK - Before 10.30am |
| TD10–TD15 | Mainland UK - Before 12noon |
Northern Ireland Deliveries
We operate a 1 to 2 day delivery service to Northern Ireland and as such are unable to guarantee an exact delivery date, we will however always try to ensure your delivery arrives early rather than late.
We do not offer a Saturday or Sunday Delivery Service to Northern Ireland.
Delivery Selection
If the delivery method selected on your order doesn't match the delivery address we reserve the right to either contact you for additional payment, or send your order using the most appropriate delivery method available to us at the time or cancel the order.